In a previous post, I mentioned the “diamond model” that accountancy firms are reportedly starting to talk about. The impact so far looks pretty devastating for graduates seeking work:
And then by industry:
Meanwhile, Microsoft have recently produced a report into the occupational implications of generative AI and their top 40 vulnerable roles looks like this (look at where data scientist, mathematician and management analyst sit – all noticeably more replaceable by AI than model which caused all the headlines when Vogue did it last week):
So this looks like a process well underway rather than a theoretical one for the future. But I want to imagine a few years ahead. Imagine that this process has continued to gut what we now regard as entry level jobs and that the warning of Dario Amodei, CEO of AI company Anthropic, that half of “administrative, managerial and tech jobs for people under 30” could be gone in 5 years, has come to pass. What then?
Well this is where it gets interesting (for some excellent speculative fiction about this, the short story Human Resources and novel Service Model by Adrian Tchaikovsky will certainly give you something to think about), because there will still be a much smaller number of jobs in these roles. They will be very competitive. Perhaps we will see FBI kind of recruitment processes becoming more common for the rarified few, probably administered by the increasingly capable systems I discuss below. They will be paid a lot more. However, as Cory Doctorow describes here, the misery of being the human in the loop for an AI system designed to produce output where errors are hard to spot and therefore to stop (Doctorow calls them, “reverse centaurs”, ie humans have become the horse part) includes being the ready made scapegoat (or “moral crumple zone” or “accountability sink“) for when they are inevitably used to overreach what they are programmed for and produce something terrible. The AI system is no longer working for you as some “second brain”. You are working for it, but no company is going to blame the very expensive AI system that they have invested in when there is a convenient and easily-replaceable (remember how hard these jobs will be to get) human candidate to take the fall. And it will be assumed that people will still do these jobs, reasoning that it is the only route to highly paid and more secure jobs later, or that they will be able to retire at 40, as the aspiring Masters of the Universe (the phrase coined by Tom Wolfe in The Bonfire of the Vanities) in the City of London have been telling themselves since the 1980s, only this time surrounded by robot valets no doubt.
But a model where all the gains go to people from one, older, generation at the expense of another, younger, generation depends on there being reasonable future prospects for that younger generation or some other means of coercing them.
In their book, The Future of the Professions, Daniel and Richard Susskind talk about the grand bargain. It is a form of contract, but, as they admit:
The grand bargain has never formally been reduced to writing and signed, its terms have never been unambiguously and exhaustively articulated, and noone has actually consented expressly to the full set of rights and obligations that it seems to lay down.
Atul Gawande memorably expressed the grand bargain for the medical profession (in Better) as follows:
The public has granted us extraordinary and exclusive dispensation to administer drugs to people, even to the point of unconsciousness, to cut them open, to do what would otherwise be considered assault, because we do so on their behalf – to save their lives and provide them comfort.
The Susskinds questioned (in 2015) whether this grand bargain could survive a future of “increasingly capable systems” and suggested a future when all 7 of the following models were in use:
- The traditional model, ie the grand bargain as it works now. Human professionals providing their services face-to-face on a time-cost basis.
- The networked experts model. Specialists work together via online networks. BetterDoctor would be an example of this.
- The para-professional model. The para-professional has had less training than the traditional professional but is equipped by their training and support systems to deliver work independently within agreed limits. The medical profession’s battle with this model has recently given rise to the Leng Review.
- The knowledge engineering model. A system is made available to users, including a database of specialist knowledge and the modelling of specialist expertise based on experience in a form that makes it accessible to users. Think tax return preparation software or medical self-diagnosis online tools.
- The communities of experience model, eg Wikipedia.
- The embedded knowledge model. Practical expertise built into systems or physical objects, eg intelligent buildings which have sensors and systems that test and regulate the internal environment of a building.
- The machine-generated model. Here practical expertise is originated by machines rather than by people. This book was written in 2015 so the authors did not know about large language models then, but these would be an obvious example.
What all of these alternative models had in common of course was the potential to no longer need the future traditional model professional.
There is another contract which has never been written down: that between the young and the old in society. Companies are jumping the gun on how the grand bargain is likely to be re-framed and adopting systems before all of the evidence is in. As Doctorow said in March (ostensibly about Musk’s DOGE when it was in full firing mode):
AI can’t do your job, but an AI salesman (Elon Musk) can convince your boss (the USA) to fire you and replace you (a federal worker) with a chatbot that can’t do your job
What strikes me is that the boss in question is generally at least 55. As one consultancy has noted:
Notably, the youngest Baby Boomers turned 60 in 2024—the average age of senior leadership in the UK, particularly for non-executive directors. Executive board directors tend to be slightly younger, averaging around 55.
Assume there was some kind of written contract between young and old that gave the older generation the responsibility to be custodian of all of the benefits of living in a civilised society while they were in positions of power so that life was at least as good for the younger generation when they succeeded them.
Every time a Baby Boomer argues that the state pension age increases because “we” cannot afford it, he or she is arguing both for the worker who will then be paying for his or her pension to continue to do so and that they should accept a delay in when they will get their quid pro quo, with no risk that the changes will be applied to the Boomer as all changes are flagged many years in advance. That contract would clearly be in breach. Every Boomer graduate from more than 35 years ago who argues for the cost of student loans to increase when they never paid for theirs would break such a contract. Every Boomer homeowner who argues against any measure which might moderate the house price inflation which they benefit from in increased equity would break such a contract. And of course any such contract worth its name would require strenuous efforts to limit climate change.
And a Boomer who removes a graduate job to temporarily support their share price (so-called rightsizing) in favour of a necessarily not-yet-fully-tested (by which I mean more than testing the software but also all of the complicated network of relationships required to make any business operate successfully) system then the impact of that temporary inflation of the share price on executive bonuses is being valued much more highly than both the future of the business and of the generation that will be needed to run it.
This is not embracing the future so much as selling a futures contract before setting fire to the actual future. And that is not a contract so much as an abusive relationship between the generations.