I have just been reading Adrian Tchaikovsky’s Service Model. I am sure I will think about it often for years to come.
Imagine a world where “Everything was piles. Piles of bricks and shattered lumps of concrete and twisted rods of rebar. Enough fine-ground fragments of glass to make a whole razory beach. Shards of fragmented plastic like tiny blunted knives. A pall of ashen dust. And, to this very throne of entropy, someone had brought more junk.”
This is Earth outside a few remaining enclaves. And all served by robots, millions of robots.
Robots: like our protagonist (although he would firmly resist such a designation) Uncharles, who has been programmed to be a valet, or gentleman’s gentlerobot; or librarians tasked with preserving as much data from destruction or unauthorised editing as possible; or robots preventing truancy from the Conservation Farm Project where some of the few remaining humans are conscripted to reenact human life before robots; or the fix-it robots; or the warrior robots prosecuting endless wars.
Uncharles, after slitting the throat of his human master for no reason that he can discern, travels this landscape with his hard-to-define-and-impossible to-shut-up companion The Wonk, who is very good at getting into places but often not so good at extracting herself. Until they finally arrive in God’s waiting room and take a number.
Along the way The Wonk attempts to get Uncharles to accept that he has been infected with a Protagonist Virus, which has given Uncharles free will. And Uncharles finds his prognosis routines increasingly unhelpful to him as he struggles to square the world he is perambulating with the internal model of it he carries inside him.
The questions that bounce back between our two unauthorised heroes are many and various, but revolve around:
- Is there meaning beyond completing your task list or fulfilling the function for which you were programmed?
- What is the purpose of a gentleman’s gentlerobot when there are no gentlemen left?
- Is the appearance of emotion in some of Uncharles’ actions and communications really just an increasingly desperate attempt to reduce inefficient levels of processing time? Or is the Protagonist Virus an actual thing?
Ultimately the question is: what is it all for? And when they finally arrive in front of God, the question is thrown back at us, the pile of dead humans rotting across the landscape of all our trash.
This got me thinking about a few things in a different way. One of these was AI.
Suppose AI is half as useful as OpenAI and others are telling us it will be. Suppose that we can do all of these tasks in less than half the time. How is all of that extra time going to be distributed? In 1930 Keynes speculated that his grandchildren would only need to work a 15 hour week. And all of the productivity improvements he assumed in doing so have happened. Yes still full-time work remains the aspiration.
There certainly seems to have been a change of attitude from around 1980 onwards, with those who could choose choosing to work longer, for various reasons which economists are still arguing about, and therefore the hours lost were from those who couldn’t choose, as The Resolution Foundation have pointed out. Unfortunately neither their pay, nor their quality of work, have increased sufficiently for those hours to meet their needs.
So, rather than asking where the hours have gone, it probably makes more sense to ask where the money has gone. And I think we all know the answer to that one.
When Uncharles and The Wonk finally get in to see God, God gives an example of a seat designed to stop vagrants sleeping on it as the indication it needed of the kind of society humans wanted. One where the rich wanted not to have to see or think about the poor. Replacing all human contact with eternally indefatigable and keen-to-serve robots was the world that resulted.
Look at us clever humans, constantly dreaming of ways to increase our efficiency, remove inefficient human interaction, or indeed any interaction which cannot be predicted in advance. Uncharles’ seemingly emotional responses, when he rises above the sea of task-queue-clutching robots all around him, are to what he sees as inefficiency. But what should be the goal? Increasing GDP can’t be it, that is just another means. We are currently working extremely hard and using a huge proportion of news and political affairs airtime and focus on turning the English Channel into the seaborne equivalent of the seat where vagrants and/or migrants cannot rest.
So what should be the goal? Because the reason Service Model will stay with me for some time to come is that it shows us what happens if we don’t have one. The means take over. It seems appropriate to leave the last word to a robot.
“Justice is a human-made thing that means what humans wish it to mean and does not exist at all if humans do not make it,” Uncharles says at one point. “I suggest that ‘kind and ordered’ is a better goal.”